What is the shipping time and what are the shipping costs?
The higher the order value, the lower the shipping costs!
Outside the EU, customs clearance costs are charged on parcels. Dreadshop is not responsible for these costs.
Dreadshop sends out the orders on Monday, Tuesday, Thursday and Friday.
Delivery options within United States
Shipping time 10 - 14 business days
Shipping time 5 - 7 business days
Customized products will take a bit longer
Shipping time: 7 - 18 business days
Via the email address provided by you we will keep you posted on the status of your order.
Pre orders and back-in-stock products:
Note: for products that are temporarily not in stock, but can be pre ordered, different shipping times apply. When one of the products is not in stock the estimated shipping date will be indicated on the website.
Are the products not to your liking? Then you can simply get a refund.
Once we have received your products and inspected them, we will process the order and the amount will be refunded within 14 days.
You can only return products when:
- they are unused and in the original packaging.
- the order was received no more than 30 days ago.
Dread kits & Dread sets can only be returned as a complete package!
How does it work?
Add the order form to the return products in the package.
Send the package to:
De Lasso-zuid 3F
2371 EV Roelofarendsveen
Shipping costs for returning products are at your own expense.
As soon as we receive the return we will inspect the products, process them and refund the money.
Be aware: we can't accept any return shipments that are sent to us from outside the European Union due to customs. If you do ship a parcel to us from outside the EU, it will automatically be returned to sender. We have created a Facebook Marketplace where you can sell your goods. You can find it here.
Dreadshop only ships to real, home addresses. We do not ship to PO boxes or Pick up Points. In the case of an order resend, where the original address has been stated wrong, the recipient will bear the shipping costs of the resend order.
Unfortunately we cannot exchange your product. If you’d prefer to receive another product, return the product and then place a new order on the website.